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San Diego County Library Wins National Technology Award

October 16, 2014


The 24/7 Library To Go kiosk in Kearny Mesa
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San Diego County Library (SDCL) is the proud winner of a 2014 Digital Government Achievement Award. This national award is given out by e.Republic's Center for Digital Government and honors SDCL's innovative use of self-service technology in providing library services to the public. The library technology emphasized in the award includes SDCL's book sorters, mobile app, and the 24/7 Library To Go kiosks.

SDCL's book sorters allow customers to return materials and have them automatically checked in without the assistance of library staff. Nine branches (El Cajon, Encinitas, Fallbrook, La Mesa, Ramona, Rancho San Diego, San Marcos, Santee, and Vista) throughout the county currently use this technology and are now reallocating staff time towards providing face-to-face customer service and programming to customers. Another innovation factored into the award was SDCL's mobile app, which allows customers to search the library catalog, check their accounts, request or renew items, find the nearest library, and check out eBooks from any location with Internet access.

The crowning technological achievement acknowledged in the award were SDCL's 24/7 Library To Go kiosks. The first of its kind in California, SDCL installed its first kiosk in December 2013 in Kearny Mesa and a second in May 2014 in Bonsall. The kiosks bring 400+ books and movies to these communities, available 24/7, in addition to free wireless Internet and the ability to browse SDCL's catalog and access free databases.

"An increase in circulation, program attendance, and library visitors has called for creative and innovative solutions to do more with less," said SDCL Director José Aponte. "We are proud to offer state-of-the-art technology to better serve the needs of our community, and are honored to receive this award."

The annual DGAAs highlight outstanding agency and department projects at the application and infrastructure level. For more information, visit www.govtech.com.

For more information about San Diego County Library, visit www.sdcl.org.

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