Frequently Asked Questions

You need a library card to reserve a free pass (starts with 01535). Visit your local San Diego County Library branch to apply for a library card. Bring a picture ID and proof of your current address with you to pick up your card. If you’re under 18, you need to be accompanied by a parent or legal guardian.  

The Seeds & Sustainability Project aims to help the community have a positive impact on the environment through gardening and composting. 

11 San Diego County Library branches are stocked with a supply of starter seeds to promote gardening and access to homegrown food. Those who take seeds from the seed library do not need to later return seeds to share.  

Palace Project - Getting Started Guide (PDF)

Palace Project - Getting Started Guide (Spanish/Español) (PDF)

In partnership with the First Partner’s Office and the California State Library, State Parks is providing free passes to over 200 participating state park units operated by State Parks to library-card holders.

Library cards expire every four years so that we can update our records. Please contact your branch for assistance.

Once you pass the background check, contact the Office of Security (contact information found in the Background packet), to receive your County Badge. 

Eliminating overdue fines leads to an increase in library usage, saves staff time, and promotes equitable access.

As part of the upgrades, we have a new app! Search your app store for "San Diego County Library" and look for the new logo to find it.

All of SDCL is starting a new chapter, customers included. We have eliminated fines for overdue materials, and left all overdue fines behind in the old system.

SDCL will attempt to renew your borrowed item two days before the due date. If successful, your loan period will be extended for 21 days from the existing due date, an additional full loan period. If unsuccessful, you will continue to receive notices about overdue items. You may wish to try to renew manually before you return the item.

One of the new features is AutoRenew. SDCL will automatically attempt to renew your items 2 days before they are due.

We're launching a brand new chapter this year, from a new logo and website to a new computer system and online account experience.

As a San Diego County Library cardholder, you can make online requests for books from participating libraries in California and Nevada. Books requested through Link+ will be shipped to your local SDCL branch. This is a free service.

Library High School is also known as Career Online High School. SDCL has renamed the program on our website and marketing materials to highlight this as a new service offered at the library. Library High School is operated by Smart Horizons Career Online High School. COHS is offered at several public libraries throughout the state of California.

You must successfully complete a total of 18 credits in the following areas:

• English (4 credits)
• Social Studies (3 credits)
• Math (3 credits)
• Science (3 credits)
• Health/PE (1 credit)
• Career Elective Courses (4 credits)

To learn more about the courses offered in this program, read the core course list.

First, test your device to make sure it meets our system requirements. If your issues persist, contact technical support at 855-203-7516 or library@careeronlinehs.org.

A prerequisite is something you are required to complete before enrolling in a full program. The Library High School prerequisite class is designed to help you determine if you will be successful in an online learning environment. You are required to pass the prerequisite course with a score of 70% or better, and you must complete the prerequisite course within 2 weeks after enrolling.

Library High School allows adults to earn an accredited high school diploma and career certificate online. The program is free and fully online, meaning you can work at your own pace.

The San Diego County Library is no longer able to accept physical donations of materials for the collection, with the exception of items produced by local authors or musicians.

SDCL purchases materials at steep discounts that come with labels, barcodes, and covers, ready for customer use. It costs more for the library to accept a donation and prepare it for circulation, than it does for the library to purchase a new item, prepared for circulation by our vendors. If you would like to support the library’s collection, we encourage you to donate funds for the purchase of physical and digital materials for our communities.

Please visit our Get a Library Card page for current information on how to sign up.

San Diego County Library has more than 135,000 free eBooks and audiobooks - including a kids' collection - available through the Libby app from Overdrive. Read or listen on your Nook, Kindle, tablet, mobile phone, and other compatible devices. Materials are automatically "returned" to the library - no late fees!

Additional titles are available via the Palace Project App in partnership with the California State Library and Lyrasis.

As a San Diego County Library cardholder, you can request books and periodicals from other library systems anywhere in the continental United States. The books will be shipped to your local SDCL branch. This may be a free service if the lending library does not charge. ILL staff tries to fill your request from libraries that do not charge a lending fee first. Fines for late, damaged, or lost books are different, so please keep reading.

As a San Diego County Library cardholder, you can make online requests for books from University of California San Diego, University of San Diego, San Diego State University, Cal State San Marcos, and San Diego Public Library. Books requested through San Diego Circuit will be shipped to your local SDCL branch. This is a free service.

Customers with a valid San Diego County Library card may use the public internet stations as long as the Internet Policy is followed. Children under the age of 18 must have an Internet Parental Consent Form on file that has been read and signed by the parent or legal guardian and the child. An SDCL internet sticker will then be placed on the child's card. All SDCL branches are also equipped with wireless internet.

The new library will be located at 9610 Campo Road Spring Valley, CA 91977 near Spring Valley Academy.

Each San Diego County Library holder is allowed to reserve up to two passes at a time. 

Available seed quantities vary by branch. Please contact the seed library closest to you for details.

SDCL’s primary collection is available through the Libby app. Use Libby for access to a broad range of titles and genres. The Palace app contains selected titles not available through Libby. Search Palace when you can’t find what you want in Libby.

With the Palace Project, you can borrow a selection of free eBooks and audiobooks on your tablet and phone. 

• Get the app
• Video: How to use the Palace app
• Accessibility features (PDF)

The Palace Project App is not compatible with Kindle.  

The new library is located at 12428 Woodside Ave., between Ottavio’s Italian Restaurant and the Americo gas station.

No. Below you will find some details on the pass:

• Valid for entry of one passenger vehicle with capacity of nine people or less or one highway licensed motorcycle at participating state park units.
• Valid any day of the week, including holidays, if space is available. Pass does not guarantee parking space.
• Pass does not provide access to State Vehicular Recreation Areas (off-highway vehicles parks).
• Not valid for per-person entry or tour fees (such as Hearst Simeon State Historical Monument, Railroad Museum, etc.), camping, boat use fees, group use or sites, special events, oversized vehicle fees, additional/extra vehicle fees, swimming pool fees, sanitation disposal use, or for supplemental fees.

Reach out to the Department of Purchasing and Contracting contact listed on the solicitation and email a picture of your County badge. Once completed, the County of San Diego will issue an As-Needed contract for an initial year with option years. 

Eliminating fines means that we will no longer charge the late fines that accrue daily for keeping County Library owned and consortia (Circuit, LINK+) materials beyond their due date. Materials must still be returned to the library or the customer will be charged for the item and a processing fee.

All PINs were reset as part of the transfer. Once you have created a MySDCL account and updated your PIN, go into Libby and log in with the new PIN, telling the app to remember this info.

28 days after the due date, customers will be billed the price of the item + a $5 processing fee.

The community features allows SDCL customers to enjoy the reviews and comments of the broader library community. All participating library users will be able to see your lists and comment if you choose to make your profile public.

"Place Hold" adds you to the wait list for an item and it will arrive at your branch for you as soon as it's available. "For Later" let's you keep a list of things you want to read/watch someday, but not right now, and you will need to place a hold on it when you're ready for it.

An item won’t Auto Renew if:

• Another library user has requested it.
• The item has reached its maximum number of renewals (up to 10 times for most items).
• Your account has an item overdue by 28 days or more.
• Your account is expired.
• The item is a digital item, such as an eBook from Libby.
• The item is checked out through LINK+, Circuit, or Interlibrary Loan.

A San Diego County Library card and PIN/password.

To speak to Library High School staff, please call 858-495-5563 or email libraryhighschool@sdcounty.ca.gov. To speak to a representative from the school district Smart Horizons, call 855-203-7516.

Library High School is open to San Diego County residents 19 years of age or older.

We serve students from unincorporated San Diego County and the cities served by San Diego County Library: Del Mar, El Cajon, Encinitas, Imperial Beach, La Mesa, Lemon Grove, Poway, San Marcos, Santee, Solana Beach, and Vista.

San Diego County Library also has agreements to serve students from Chula Vista, Escondido, and National City.

Students who live within the City of San Diego, Oceanside, or Carlsbad may apply for the Career Online High School program at those city libraries.

In addition to the core courses, you will have to complete four career elective courses. Click here to read about the career electives.

When you start the program, you will choose an emphasis from one of the following options:

• Child Care and Education
• Food and Hospitality
• General Career Preparation
• Home Care Professional
• Hospitality and Leisure
• Introduction to Commercial Driving
• Introduction to Manufacturing
• Office Management
• Retail Customer Service
• Security Professional

You must finish the prerequisite course within two weeks of your enrollment date to be eligible for entry in the full diploma program. If you do not finish within two weeks, you may take the class again, but you will have to start over from the beginning. You can retake the prerequisite course by reenrolling as a returning student using the initial email.

Visit Getting Started for detailed instructions. Scroll to the bottom of the link to get device-specific help.

Contact your local San Diego County Library branch and ask them to place an Interlibrary Loan request for you.

A San Diego County Library card and PIN/password.

Your laptop must be enabled for wireless use. To access the network, your laptop or PDA must have a wireless network interface card (NIC) installed. These cards are available for purchase from several manufacturers at many computer stores. Your laptop computer or PDA equipped with a wireless network card, must support either the 802.11a/b/g/n standard wireless protocol. The library wireless system will not operate with Bluetooth enabled devices. Bluetooth is designed for low power, short distance peripheral devices that typically communicate with computers and telephones.

If a book, movie, or music CD is owned by one of the San Diego County Library branches, you may request this material be sent to your local branch. You may place your own request using the online catalog, or ask a library staff person to assist you in making the request. There is no charge for this service.

If SDCL doesn't own the item, you may place a request via Circuit or Link+ if a copy is available.

The current library is no longer large enough to meet the needs of the community. The current facility is in a leased location and is just 6,000 square feet. In 2022, the Casa de Oro Library was visited nearly 30,000 times with customers checking out over 63,250 items (physical plus digital). The branch held 209 programs with 1,553 total attendees and there is limited community gathering space.

Please read the details on each pass carefully. Each museum or attraction decides how many people it will admit with a pass. Some are family passes and others offer free access to one person per pass. 

No! Seeds do not need to be returned to the library. 

There are no limits on checkouts for content purchased by the California State Library from Biblioboard and the Palace Marketplace.

The new library is approximately 16,000 square feet, more than 3 times the size of the current facility.

A list of ineligible park units and full terms and conditions is available at CheckOutCAStateParks.com or on this map of eligible parks and all library branches in California.

Performers and educators are booked by individual branches on an as-needed basis. Branches may draw from a list of County approved vendors to book programs relevant to their communities. 

While daily late fines are going away, library materials are on loan and customers will still need to return items or they will be charged the item cost and processing fee. Accounts with a balance of $100 or more may be referred to collections and assessed a $10 Collection Agency fee. Customers owing more than $20 will continue to be blocked from checking out. If a lost item is found and returned in good condition within 90 calendar days of the date the item was paid for, the customer may apply for a refund of the item cost. The processing fee is non-refundable.

If you have turned on check out receipts by text, you will receive one text per item checked out, which can add up to a lot of texts. Consider an email receipt instead, if this is bothersome. Feel free to ask staff to help you set this up.

Please try the last 5 digits of the phone number listed in your account. If you do not have a phone number listed, try the last 5 digits of the library card number. If you still have trouble, contact your branch library.

Auto renew is an automatic process that applies to all San Diego County Library cardholder accounts. If you don't wish to keep an item, please return it when you're finished.

Search SDCL's catalog as you normally would.

If SDCL does not own a copy of the book you want, then click on the Search Link+ link to see if a copy is available at one of the Link+ libraries. (Link+ requests cannot be made for books that SDCL already owns.)

Inside Link+, locate the title you want and click on the Request button. When you are asked to enter your name, use your name as it appears in your library account

A career certificate provides you with proof of course hours that can be used to apply for a future credential in your career elective field.

Everyone On is a website where you can search by zip code for discounted internet or computer offers that may be available to you. You may be eligible for discounted internet access through the Affordable Connectivity Program from the Federal Communications Commission.

Most web browsers offer a function to "remember" usernames and passwords. If you wish to have your browser remember your library card number and PIN/password, or delete an incorrectly saved library card number and PIN/password, please follow the instructions for your browser below:

• Apple Safari
• Google Chrome
• Microsoft Edge
• Mozilla Firefox

With Libby, you can borrow free eBooks and eAudiobooks on your tablet, phone, or compatible device.

• Get the app
• Get help with using Libby

You can request books that were published at least 1 year ago from the date of your request and are not available in our catalog, the San Diego Circuit or Link +. You can also request articles from periodicals. Materials such as audiobooks, CDs, and movies cannot be requested through ILL.

Search SDCL's catalog as you normally would.

If SDCL does not own a copy of the book you want, then click on the Search San Diego Circuit link to see if a copy is available at one of the Circuit libraries. (Circuit requests cannot be made for books that SDCL already owns.)

Inside Circuit, locate the title you want and click on the Request button. When you are asked to enter your name, use your name as it appears in your library account.

1. Make sure your laptop has a wireless network interface card.
2. Using your mouse pad, right click on the wireless icon at the bottom-right of your desktop toolbar.
3. Select “View Available Wireless Networks”
4. Double left click on the “SD_CO_LIBRARY” network entry. Your computer will automatically connect to the network. Note: You may see other networks listed. Only the “SD_CO_LIBRARY” network is provided and administered by the San Diego County Library.
5. Launch your Internet browser.
6. Agree to the County Library's Internet Use Terms.

You will be notified when the requested item is available for pickup. Email, text, and print notices will be sent within one business day once available.

The new library will be approximately 12,000 sq ft with an approximately 2,000 sq ft Community Room. Design concepts are shared at the top of this page.

After you make a reservation, you will receive a confirmation email with a link to the Discover & Go website. Follow this link to login with your library card number and view your pass under “My Reservations.” Print your pass from here shortly before your visit.  

Please note: You cannot cancel your reservation once you have printed or downloaded your pass. 

San Diego County Library is offering seeds from a variety of vendors including the local seed companies Botanical Interests and San Diego Seed Company.

The new Lakeside library is designed to be a Zero Net Energy building. This means that the energy needed to operate the branch is completely offset by the sunlight harvested and then used to energize building systems.

No, the pass is only valid within the 200+ participating state park units.

No, all overdue fines were eliminated during the computer upgrade. Please contact your local branch if an overdue fine remains on your account.

Unavailable indicates that all copies of the title are checked out, in transit, being repaired, or otherwise not circulating. It is possible the request may be canceled if all copies are determined to not be fit for circulation any longer. The more copies of a title that there are, the better your odds of your hold eventually being filled.

Due to children's internet protection laws, those under 13 will need to select a color and an animal for their username.

Sí, los materiales se pueden devolver en todas las sucursales las 24 horas del día, los 7 días de la semana.

Yes, materials can be returned at all branches 24 hours a day, 7 days a week.

You can request books that are currently available on the shelves of Link+ libraries. If the book you want is checked out, please try your search at another time (in other words, there is no waiting list). Some media may be requested depending on lending location.

Once you are enrolled in the full program, you will be matched with an online academic coach. Your coach will provide you with progress reports, ongoing support and helpful resources.

Customers may have a total of 25 items checked out from Libby at one time.

You can request books that are currently available on the shelves of Circuit libraries. If the book you want is checked out, please try your search at another time (in other words, there is no waiting list). Materials such as audiobooks, CDs, and movies cannot be requested through Circuit.

You are responsible for configuring you own equipment. All computers are different, and the library is unable to provide assistance in configuring your computer. The documentation that came with your computer or wireless card may have helpful information. The manufacturer of your computer or wireless card may offer support services to help you.

If SDCL doesn't own the item, you may place a request via Circuit or Link+ if a copy is available.

The library offers a special service called Interlibrary Loan (or ILL) for books or periodical photocopies not owned by the San Diego County Library, Circuit or Link+. SDCL does not charge for this service. However, the lending libraries may charge a fee.

Ask library staff for more information about this service; they can help you fill out a request.

Please read the details on the pass carefully. Some museums or attractions may accept mobile passes and others require a printed pass.  

Each seed library will feature a variety of food producing seeds such as melon, squash, tomatoes, carrots, and peppers, as well as flowers to support pollinators. Many seeds are California native plants, and others have been regionally adapted for growing in San Diego County (in zones 9 and 10).  

If an item is not on hold for another patron when it expires, you can borrow and download it again. 

Yes, there are 60 oversized parking stalls, 2 EV charging stations, and a quick drop-off area near the front of the building.

No. The pass entitles the user to a free vehicle day-use entry for one passenger vehicle with capacity of nine people or less or one highway licensed motorcycle at over 200 participating state park units.

Also, the pass is not valid for per-person entry or tour fees (such as museums), boat use, group use or sites, special events, additional/extra vehicle fees, sanitation disposal use or for supplemental fees. To see a list of ineligible parks click here, and read full terms and conditions here.

Consortia (Circuit, LINK+) materials will not be assessed overdue fines.

• Circuit materials – For lost or damaged items, the charge is $100
• LINK+ materials – For lost or damaged items, the charge is $115

Interlibrary Loan (ILL) materials overdue fine is $.50 per day with $25.00 maximum.

Materials are the property of other institutions. All costs and fees for lost or damaged materials will be the responsibility of the customer and costs will vary based on institution and item.

If you decide not to provide your birth year and month, the system will assume you are a minor, and for safety reasons, some features will not be available to you.

Su fecha de vencimiento está en el recibo que recibió cuando revisó sus materiales. Puede consultar su cuenta aquí o llamar a su sucursal local.

Your due date is on the receipt you received when you checked out your materials. You can check your account here or call your local branch.

1. Complete the online readiness survey.
2. Enroll in a prerequisite course and pass by scoring 70% or higher. You are required to finish the prerequisite within two weeks of your enrollment in the course.
3. After you complete the prerequisite course, you will be invited to an orientation with library staff to finalize your enrollment.
4. Once you are admitted to the full program, you must successfully complete two courses within the first 30 days of your enrollment.

Items may be checked out for 7, 14, or 21 days.

When your book(s) have arrived at the ILL department, the staff at the branch will generate an automatic notice to the patron based on their library card profile (email or mail) that will notify you that your book has arrived at the branch you requested.

You will be notified by mail or email when the book is ready for you to pick up. We encourage you to use email notification. 

The library wireless network’s SSID is: SD_CO_LIBRARY. It is recommended that customers set their wireless device to automatically detect and connect to the SD_CO_LIBRARY wireless network. To associate to the wireless access point, go to your wireless settings on your device and connect to SD_CO_LIBRARY.

The new library is being built to Zero Net Energy and LEED Gold standards. This means that each year the library’s solar panels will produce the electricity it needs to operate.

Please bring the printed pass and a valid photo I.D. such as CA driver’s license, CA ID card, government issued ID Card, passport, or school ID card. The name on the pass and I.D. must match. If the attraction accepts mobile passes, you can present the pass on your device. 

Update your library card and PIN in the Palace Project app settings, under the Libraries tab.

• Bringing the outdoors of Lakeside and Lindo Lake into the branch through art and theming
• A themed Children’s Area featuring new books for kids and space for storytimes and crafts
• A Teen Space that will feature new books and study rooms, plus be a fun place to hang out after school
• A Homework Center where kids and teens can work together on class assignments
• Comfortable powered seating throughout the building
• Quiet study rooms for individuals and small groups
• Vet Connect station to connect veterans to resources through the Office of Military and Veterans Affairs
• Community Room and Conference Room where programs and meetings can be held
• Friends of the Library bookstore

Each pass has a 10-day loan period and can be requested through the link above. No renewals are allowed.

The SDCL catalog and website is connected to other libraries who use the same website vendor. This means that you can see book lists and reviews that are submitted by people from all over. If SDCL does not own a title that is recommended, you can check to see if it is available through Link+ or Circuit.

No. You can type Stephen King, or King, Stephen. It doesn’t matter.

Log in using your library card number. Your username is for your convenience. You can always log in with your library card number.

The maximum number is 20 per item type at any one time. Requests that you have not yet received count towards the 20 item limit.

You will have up to 18 months to finish the program, which consists of 18 credits.

Click here to view our Program Timeline.

The renew option becomes available three days before a title expires. If the title has holds, it cannot be renewed, but you may request it again.

If you agreed to pay a lending fee on your patron request form, you need to make a check or money order payable to the lending institution, not SDCL. Please bring your payment with you in order to check out the materials.

The maximum number is 20 at any one time. Requests that you have not yet received count towards the 20 book limit.

Users of the library wireless network are encouraged to install one of the many commercially available anti-virus programs on their own laptop. Anti-virus support is not provided by the County Of San Diego Library wireless network.

Items may be returned to any San Diego County Library branch. Book drops are available for after hours returns.

The County of San Diego opened a Request for Statement of Qualifications, and subsequently a Request for Proposal to procure Design-Build services for this project, starting in early 2023. The Source Selection Committee reviewed the submissions at each stage of the procurement process and selected the highest scoring team.

Reservations are first come, first served. If a pass is not available for the attraction or date you want, please make a different selection.  

In 2022, San Diego County Library received grant funding to support the launch of seed libraries at 11 branches. Libraries were selected based on community need and to allow for access throughout the region. Following the grant period, seed libraries may expand to other locations. 

Depending on the checkout rules set by the publisher and the number of copies purchased, customers may need to place a reservation. When your hold is ready for checkout, you can download it from the reservations section of the Palace Project app.  

• Automated returns, laptop check-out kiosk, public internet computers that are available whenever the library is open
• Free wireless internet access for laptop users – both inside and outside the branch
• Automated materials check-out, giving customers the ability to check out their favorite titles quickly and efficiently

Fees will not be charged for the late return or loss of the passes, however, they will be deactivated if not returned within 10 days of their due date.

The system is designed to log you out automatically if you haven’t done anything for 30 minutes. This is a security feature, to protect your account from unauthorized use in the event that you forget to log out.

Yes. When this feature is disabled, any existing Borrowing History titles that have not been added to your Completed shelf or to a list will be permanently deleted.

Sí, todas las sucursales ofrecen servicio en persona de lunes a viernes de 10 a.m. a 4 p.m. Por favor observe las guías de uso que están publicadas en el edificio.

Yes, all branches are offering in-person service. See Hours & Locations for details. Please observe any guidelines and requirements when posted in the building.

Books and some media can be kept for 21 days. Selected media can be kept for 7 days. One renewal is possible on eligible materials. In rare circumstances, a university library may also recall the book during your loan period.

It is possible to earn your diploma in as little as five months if you are eligible to transfer credits.

You can transfer up to 14 credits from your former high school or from high school equivalency test sections you have passed (such as the GED test or the HiSET test). A minimum of 4 full credit courses must be taken through Smart Horizons Career Online Education in order to be eligible for a high school diploma.

Career Online High School can only accept official transcripts sent directly from your school or the testing company. Transcripts will not be reviewed until after a student completes an orientation with library staff. Sending transcripts early or sending unofficial copies may delay the student evaluation process.

To request credit from previous high schools: Download the Transcript Request Form and submit it to any past schools you attended (after you have attended an orientation).
To request credit for the GED: Go to the GED website and request your GED transcript.
To request credit for the HiSET test: Go to the HiSET website and request your HiSET transcript.

If you were issued a new library card number and need to transfer your checkouts and holds to your new account, please contact Customer Support. Please include your new library card number, old library card number, and current email address.

Three weeks, the same as a normal book checkout. Renewals are not possible, the materials must be turned in by the due date. You can submit another request for the same title near the end of your loan period if you'd like to obtain the same title again.

Books can be kept for 21 days. Renewals are possible if a Circuit library customer is not waiting for the book. In rare circumstances, a university library may also recall the book during your loan period.

Only web browsing is supported on the library network. Not all sites, nor all servers, will be available through the library's wireless service. If the site or service you are trying to access requires a network port number that is not on the County’s approved list, it may not work. Services other than http/https such as telnet, FTP, secure shell, outgoing SMTP mail, etc., are not supported. It is recommended that enterprise mail be accessed via webmail to avoid port blocking. Some sites and services may also be filtered by the County’s content filtering solution, which may prevent access.

The new Casa de Oro Library project will be led by EC Constructors Inc. 

Reservations can be cancelled if the passes have not been printed or downloaded. To cancel a pass, log in to your Discover & Go account and click on “Cancel Pass.” 

Please contact Customer Support for assistance.

Yes, SDCL has built 11 new libraries in the past 11 years.  We partner with the public, private, and non-profit sectors in order to develop innovative and sustainable branch libraries.  SDCL builds award-winning libraries, including a recent People’s Choice Orchid Award from the San Diego Architectural Foundation for the Fallbrook Library and multiple building features in Library Journal and American Libraries magazine.

Other pass programs that provide free access to state parks include the Golden Bear Pass program, which provides CalWORKS recipients free admission to the same parks. Many veterans have free access, and fourth graders have free access to 19 state parks through the Adventure Pass. To learn more about these options, visit parks.ca.gov/passes.

If you activate borrowing history in your online account, it will keep a list of everything you check out.

Users have the ability to flag spoiler comments. Two flags will trigger a spoiler warning message. Please go back in and flag the comment for review.

Sí, las computadoras se pueden utilizar durante el horario de atención. Además, nuestro Wi-Fi está disponible las 24 horas del día, los 7 días de la semana y, por lo general, se puede acceder fuera de la sucursal si trae su propio dispositivo. Por favor observe las guías de uso que están publicadas en el edificio.

Yes, computers can be used during open hours. In addition, our Wi-Fi is available 24/7 and can usually be accessed outside the branch if you bring your own device. Please observe any guidelines and requirements when posted in the building.

LINK+ materials will not be assessed overdue fines. For lost or damaged items, the charge is $115.

Materials are the property of other institutions. All costs and fees for lost or damaged materials will be the responsibility of the customer and costs will vary based on institution and item.

We recommend looking into this after you have successfully completed the Part 1 prerequisite. Students who have earned high school credits in a foreign country may complete a 'Course by Course' evaluation through the NACES accredited agency of their choice. Once the evaluation is completed, the student can request to have the transcript sent by email, fax, or mail. Email: enrollment@shcoe.org | Fax: (866) 390-6331 | Mail: Smart Horizons Career Online Education, ATTN: Student Services, 1280 SW 36th Ave, Suite 104, Pompano Beach, FL. 33069

Publishers generally sell their digital titles by the copy and they can only be checked out to one person at a time (the way physical books are sold). SDCL monitors the number of customer requests on each title so that additional copies can be purchased as needed. SDCL is able to offer select titles with unlimited access for a period of time for programs including Books of the Month and One Book, One San Diego. 

There is a maximum of 10 requests/checkouts at any one time. Each title is a separate request. However, a number of them might arrive at the same time and they would all have the same 3 week loan period.

Circuit materials will not be assessed overdue fines. For lost or damaged items, the charge is $100.

Materials are the property of other institutions. All costs and fees for lost or damaged materials will be the responsibility of the customer and costs will vary based on institution and item.

Like the public-use computers provided within the library, content on the SDCL wireless network is filtered by the County's URL filtering solution. Please refer to the San Diego County Library Internet Policy for further information.

This project is funded by the County of San Diego.

No, if you reserve a pass and do not use it or cancel the reservation, the unused pass will count towards your limit. Please note: some institutions only allow you to reserve one pass per year. 

For the life of your account, barring technical failures.

Please flag the comment. It will be reviewed by a human being and removed if necessary.

Sí, visite nuestra página Horas y ubicaciones para obtener información de contacto de la sucursal.

Yes. Visit our Hours & Locations page for branch contact information.

Students enrolled in this program must be able to read, speak, and write in English. All students may attempt the prerequisite Part 1 to see if the program will meet their needs. If you would like to improve your English skills, please call 2-1-1 to find a free adult school near you. 

Students in Library High School will receive a quality education from a nationally recognized entity. Library High School is operated by Smart Horizons Career Online High School, an accredited, private national online school district. You can learn more about the district accreditation process here: https://www.cognia.org/services/accreditation-certification/

Please visit the Troubleshooting Guide, or contact Customer Support for assistance.

Some SDCL branches provide hands-on workshops for a variety of ereaders and mobile devices. Please contact your local branch for information.

For overdue books, the charge is 50 cents per day per book. For lost or damaged books, the charge is whatever the lending library charges for lost or damaged books. It is a privilege for us to be able to use their collections. SDCL does not have a claims returned policy for ILL materials.

Information sent to and from your computer is unencrypted and not protected while using the library wireless network. Use of the County of San Diego’s wireless network is at your own discretion. Care should be taken when accessing sites that may require passwords and user IDs. Some web pages may provide their own encryption. By using this connection, customers acknowledge that security errors and hacking are an inherent risk associated with any public wireless service, and agree they knowingly assume such risk.

There are a few reasons why you may not be able to make a reservation: 

• All passes for the attraction are currently reserved.
• You have two active reservations—the maximum you can have at any given time.
• You’ve already used up your passes for this attraction this year.
• Your account is not in good standing. 

Children under 13 can't select their own username. They are automatically assigned a color, animal, and number.

Due to the fact that we acquire materials from lending libraries all over the continental United States (not foreign) who choose the method of shipment, arrival times vary greatly. If within the county, it could be within a few days but if on the East Coast it could take 30-45 days.

The library currently does not offer printing while using the wireless network. We suggest that you save any pages to disk that you may wish to print later, or you can email the information to yourself. Printing is available on the public use computers provided within the library.

• Submit your question online
• Call your local San Diego County Library branch

Una vez que los museos se hayan abierto por completo y hayamos recibido el permiso de los museos individuales, comenzaremos la circulación de pases de museo para el Museo de Arte y el Museo de Descubrimiento de Niños de San Diego. El New Children's Museum ha descontinuado su programa de pases de biblioteca y esos pases ya no estarán disponibles en SDCL. Todas las solicitudes anteriores para esos pases se han eliminado de nuestro sistema.

Once museums have fully opened and we have received permission from the individual museums, we will begin museum pass circulation for the Museum of Art and the San Diego Children's Discovery Museum. The New Children's Museum has discontinued their library pass program and those passes will no longer be available from SDCL. Any previous requests for those passes have been removed from our system.

To reset your PIN/password:

• On the MySDCL login page, click the Forgot your PIN? link.
• On the Forgot your PIN? page, enter your barcode.
• Click Send.
• In a few seconds, an email will be sent to the email address associated with your account.
• Open the email and click the link to launch your browser.
• On the Reset PIN page, enter your barcode or username. Enter a new PIN/password, and then confirm it by typing it again.
• Click Save.
• Use the new PIN/password the next time you log in.

Notes:

To reset your PIN/password, you must have already registered your account. If you haven’t done so, please contact your local branch library to give you your PIN/password or reset it for you.
If you don’t know your library barcode number, please contact your local branch library.
If you don’t have an email address associated with your account, please contact your local branch library.

Customers can download large files or attachments. However, please note that the wireless network bandwidth is shared by all other users of the library network, which may affect the overall download speeds. Audio and video streaming and downloading large files will affect the response times and download speeds for all customers.

Always check your receipt for due dates. Renew materials online or by contacting your local branch library.

*Certain types of items may have different checkout periods, but they are clearly marked.

**Items may not be renewed if the item is "on hold" for another customer.

Verified accounts:

• Limited to 500 total items at a time
• Limited to 50 combined DVD and BluRay checkouts at a time

Limited accounts:

• Limited to 5 items at a time

Certain types of items, such as Hot.Right.Now. books and DVDs, have checkout limits, but they are clearly marked.